.chatbot-trigger {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 1200;
  border: none;
  border-radius: 999px;
  background: #ff6a00;
  color: #fff;
  padding: 14px 20px;
  font-size: 14px;
  cursor: pointer;
  box-shadow: 0 18px 40px rgba(0, 0, 0, 0.22);
  transition: transform 0.2s ease, box-shadow 0.2s ease, opacity 0.2s ease;
}

.chatbot-trigger:hover {
  transform: translateY(-2px);
}

.chatbot-trigger.is-open {
  padding: 14px 17px;
  min-width: 52px;
}

.chatbot-window {
  position: fixed;
  right: 24px;
  bottom: 88px;
  width: 380px;
  max-width: calc(100vw - 32px);
  height: 620px;
  max-height: calc(100vh - 120px);
  z-index: 1199;
  display: grid;
  grid-template-rows: auto 1fr auto;
  background: var(--theme-surface);
  border: 1px solid var(--theme-border);
  box-shadow: 0 24px 60px rgba(0, 0, 0, 0.22);
  overflow: hidden;
}

.chatbot-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  padding: 18px 18px 16px;
  border-bottom: 1px solid var(--theme-border);
  background: #1f1f1f;
}

.chatbot-header-copy h3 {
  margin: 8px 0 0;
  font-size: 24px;
  line-height: 1.02;
  font-weight: 400;
  color: #fff;
}

.chatbot-kicker {
  display: block;
  font-size: 10px;
  letter-spacing: 0.22em;
  color: rgba(255, 255, 255, 0.62);
}

.chatbot-close {
  border: none;
  background: transparent;
  color: #fff;
  font-size: 28px;
  line-height: 1;
  cursor: pointer;
  padding: 0;
}

.chatbot-body {
  display: grid;
  grid-template-rows: 1fr auto;
  min-height: 0;
}

.chatbot-messages {
  padding: 18px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: var(--theme-surface);
}

.chatbot-message {
  max-width: 82%;
  padding: 12px 14px;
  font-size: 14px;
  line-height: 1.55;
  word-break: break-word;
}

.chatbot-message--bot {
  align-self: flex-start;
  background: var(--theme-surface-soft);
  color: var(--theme-text);
  border: 1px solid var(--theme-border);
}

.chatbot-message--user {
  align-self: flex-end;
  background: #ff6a00;
  color: #fff;
}

.chatbot-message--typing {
  color: var(--theme-text-muted);
}

.chatbot-quick-actions {
  padding: 14px 18px 16px;
  border-top: 1px solid var(--theme-border);
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  background: var(--theme-surface-soft);
}

.chatbot-chip {
  border: 1px solid var(--theme-border);
  background: var(--theme-paper);
  color: var(--theme-text);
  padding: 9px 12px;
  font-size: 13px;
  cursor: pointer;
  transition: transform 0.2s ease, border-color 0.2s ease;
}

.chatbot-chip:hover {
  transform: translateY(-1px);
  border-color: var(--theme-border);
}

.chatbot-footer {
  padding: 14px 18px 18px;
  border-top: 1px solid var(--theme-border);
  background: var(--theme-paper);
}

.chatbot-form {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 10px;
}

.chatbot-input {
  width: 100%;
  border: 1px solid var(--theme-border);
  background: var(--theme-paper);
  padding: 12px 14px;
  font-size: 14px;
  outline: none;
}

.chatbot-input:focus {
  border-color: #ff6a00;
}

.chatbot-send {
  border: none;
  background: #1f1f1f;
  color: #fff;
  padding: 12px 16px;
  font-size: 14px;
  cursor: pointer;
}

.chatbot-escalation {
  display: flex;
  gap: 16px;
  flex-wrap: wrap;
  margin-top: 12px;
}

.chatbot-link {
  text-decoration: none;
  font-size: 13px;
  color: #ff6a00;
  background: transparent;
  border: none;
  padding: 0;
  cursor: pointer;
}

.chatbot-link--muted {
  color: var(--theme-text-muted);
  cursor: default;
}

.chatbot-action-area {
  border-top: 1px solid var(--theme-border);
  background: var(--theme-surface-soft);
}

.chatbot-section {
  padding: 14px 18px 16px;
}

.chatbot-section + .chatbot-section {
  border-top: 1px solid var(--theme-border);
}

.chatbot-section-label {
  display: block;
  margin-bottom: 10px;
  font-size: 10px;
  letter-spacing: 0.22em;
  color: var(--theme-text-muted);
}

.chatbot-feedback-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.chatbot-feedback-btn {
  border: 1px solid var(--theme-border);
  background: var(--theme-paper);
  color: var(--theme-text);
  padding: 10px 14px;
  font-size: 13px;
  cursor: pointer;
  transition: transform 0.2s ease, border-color 0.2s ease;
}

.chatbot-feedback-btn:hover {
  transform: translateY(-1px);
  border-color: var(--theme-border);
}

.chatbot-feedback-btn--primary {
  background: #ff6a00;
  border-color: #ff6a00;
  color: #fff;
}

.chatbot-secondary-actions {
  padding: 0 18px 14px;
}

.chatbot-text-button {
  border: none;
  background: transparent;
  color: #ff6a00;
  padding: 0;
  font-size: 13px;
  cursor: pointer;
}

@media (max-width: 700px) {
  .chatbot-trigger {
    right: 16px;
    bottom: 16px;
  }

  .chatbot-window {
    right: 16px;
    bottom: 76px;
    width: calc(100vw - 32px);
    height: 72vh;
  }

  .chatbot-header-copy h3 {
    font-size: 20px;
  }
}


/* --- Design System Refinement Start --- */

.chatbot-trigger {
  min-height: 48px;
  right: var(--page-x);
  bottom: var(--page-x);
  box-shadow: var(--theme-shadow-soft);
}

.chatbot-trigger:hover,
.chatbot-trigger:focus-visible {
  transform: translateY(-2px);
  box-shadow: var(--theme-shadow);
}

.chatbot-window {
  right: var(--page-x);
  bottom: calc(var(--page-x) + 4rem);
  border-radius: var(--radius-lg);
  box-shadow: var(--theme-shadow);
}

.chatbot-close,
.chatbot-send,
.chatbot-chip,
.chatbot-feedback-btn {
  min-height: 44px;
}

.chatbot-close {
  min-width: 44px;
}

.chatbot-message,
.chatbot-chip,
.chatbot-feedback-btn,
.chatbot-input,
.chatbot-send {
  border-radius: var(--radius-lg);
}

.chatbot-send {
  border-radius: 999px;
}

.chatbot-chip,
.chatbot-feedback-btn,
.chatbot-send {
  transition:
    transform var(--duration-med) var(--ease-out),
    border-color var(--duration-med) var(--ease-out),
    background-color var(--duration-med) var(--ease-out);
}

.chatbot-chip:hover,
.chatbot-feedback-btn:hover,
.chatbot-send:hover {
  transform: translateY(-1px);
  border-color: rgba(var(--theme-accent-rgb) / 0.55);
}

@media (max-width: 700px) {
  .chatbot-trigger {
    right: var(--page-x);
    bottom: var(--page-x);
  }

  .chatbot-window {
    right: var(--page-x);
    bottom: calc(var(--page-x) + 4.1rem);
    width: calc(100vw - (var(--page-x) * 2));
    height: min(72svh, 620px);
    max-height: calc(100svh - 6rem);
  }
}

/* --- Design System Refinement End --- */